Mawaniro Aungakubatsira Kutenga Matambudziko paTunes

Nguva zhinji, kutenga mabhidhiyo, mafirimu, mapurogiramu, kana zvimwe zvehuwandu zvinobva paTunes Store zvinofamba zvakanaka uye uri kufarira zvinyorwa zvako zvitsva pasina nguva zvachose. Dzimwe nguva, kunyange zvakadaro, chimwe chinhu chinokanganisa-uye apo zvinobatsira kuti uzive nzira yekuwana rubatsiro kubva kuApple kune matambudziko eTunes.

01 of 06

Nhanganyaya yekuwana iTunes Purchase Support

Apple inopa rubatsiro rwezvinetso kusanganisira:

• Zvichida kutenga chimwe chinhu
• Zvisina kutenderwa zvinotenga kuburikidza neActa yako
• Kubudiswa hakumbotanga kana kunotanga asi hakunopedzere, kukusiyira nemafuta asingashamisi, asina kukodzera
• Chinhu chakakoswa hachizogadziri kana kutamba
• Chinhu chakakoswa chinopinda kana kutamba, asi pane chimwe chinhu chakaipa nehuhu
• Chinhu chakakoswa hachishandi sezvaunotarisira.

Paunosangana nezvinetso izvi uye zvakafanana, tora rubatsiro nekutevera matanho aya:

1. MuTunes 12 , chengeta kudonhedzwa nezita rako mukati maro kurudyi kweTimewindo.
2. Dzvanya Nhoroondo yeAunti
3. Kana iwe ukakumbirwa kuti upinde kuApp ID yako , ita saizvozvo.

Kana uri kushandisa iTunes 11 , matanho akafanana chaizvo:

1. Enda kuneTunes Store
2. Pinda kune yako Apple ID kana tanga pane bhatani rinoratidza Apple ID uye sarudza Account .

Cherechedza: Kana usina kombiyuta ine iTunes pairi uye uchangotenga zvakananga pa iPhone yako, enda kuChitatu 6 chechi ino kuti uwane mirairo

02 of 06

Sarudza Kutenga Kwekupedzisira kubva iTunes Account Account

Hazvina mhosva kuti inguva ipi yeTunes uri kushanda, chinyorwa chinotevera chaunopedzisa pane iyo iTunes account yako, iyo inonyora zvose zvako, kubhadhara, kubvumirwa , uye kutenga mashoko.

• MuTunes 11 ne12 , pane chikamu chiri pakati peji rinonzi Purchase History . Pane chibatanidziro kune rumwe rutivi rworudyi rwechikamu ichocho chakanyorwa seZvose .
• MuTunes 10 kana kupfuura , chikamu chimwechete chinonzi Most Recent Purchase . Panewo bhatani rinonzi iTunes Store Purchase History .

Chero chaunosarudza iwe, chengeta iyo.

03 of 06

Ongorora Zveru Rwako Rokutsvaga Zvokutora List

Kana ukangosarudza Zvokutenga Zvako, unoenda kuchikona chinonzi Purchase History .

Zvose zvekutenga kwako zvine nhamba yehurongwa inobatanidza nayo (nhamba imwe chete yehurongwa inogona kunge ine zvinhu zvinopfuura kamwe chete nemhaka yeApple mapoka ekutengesa kwezvinangwa zvekubhadhara ). Zvinhu zvakabatanidzwa munharaunda imwechete zvinoratidzirwa muZita rakabatanidzwa mundima yekuronga .

Mune urongwa urwu, unofanira kuona chinhu kana zvinhu zvawakatenga uye uri kutambudzika ne. Kana iwe usingaoni chinhu chacho, unogona kushandisa Zvakaitika Kare / Zvichida kutamira kuburikidza nehutori hwehutori. Mu iTunes 11 kana kupfuura , unogonawo kushandisa menyasi ekuderera kwemwedzi uye gore kuti uende kuburikidza nehupenyu hwako nekukurumidza.

Kana wawana urongwa huine chinhu chaunenge uine dambudziko nazvo, tsvaira museve kuruboshwe rwezuva rakarongeka uye nhamba kuti uise maonero akazara ehurongwa.

04 of 06

Sarudza Chipi Chinodiwa Chaunoda Kutsigira

Peji inotevera inoratidzika se invoice. Inonyora mashoko ose ehurongwa wawakanyora muchitsauko chekupedzisira: zuva, nhamba yekuraira, uye chimwe nechimwe mune zvakarongeka uye chinenge chichitsvaga.

1. Dzvanya Bhura Bhatani reDambudziko pasi pehuwandu hwemashoko
2. Zvinogona kuonekwa kuti peji haina kuchinja zvakawanda, asi pedo nemutengo wechinhu mazwi aya Bika Chinetso akaonekwa
3. Dzvanya Bhura Chinetso chekutenga iwe unoda rubatsiro.

05 of 06

Tsanangura Dambudziko uye Tumira

Panguva ino, iwe unobva kuTunes: kuvhara Bika Bhatani Chinetso kunotanga kombiyuta yako kushandura web browser uye kunokuendesa kune imwe nzvimbo iyo maitengo kubva murairo yawakasarudza yakanyorwa.

1. Paji peji iyi, chinhu chawakanyora pachigarire chekutanga chinosarudzwa
2. Sarudza rudzi rwechinetso chauri kuwana kubva kumenyu inodonha
3. Mutsamba bhokisi riri pasi apa, unogona kutsanangura mamiriro acho ezvinhu zvakanyanya, kana uchida
4. Kana wapedza, bhura Submit button uye chikumbiro chako chekutsigira chichaendeswa kuApple.

iTunes vatsigiri vese vanozokutaurira vachishandisa kero ye email pafaira yeApple ID / iTunes account.

Kana iwe unofarira nzira yekukumbira rubatsiro zvakananga kubva ku iPhone yako kana iPod touch, ramba uchienda kune peji rinotevera regwaro rino.

06 of 06

Kuwana rubatsiro rweTunes Kutenga pane iPhone

Kana nzira yekuwana rubatsiro rwekutengesa matambudziko kubva muThengi yeTunes inoda chirongwa che iTunes pamakombiyuta yako, chii chinoitika kwauri kana usingashandisi kombiyuta?

Kune huwandu hwehuwandu hwevanhu vasingashandisi makombiyuta emakombiyuta-vanoita zvose zvekombiyuta yavo chaiyo paIphones dzavo. Kana iwe uri we-iPhone-chete user, unoda nzira yekuwana rubatsiro kubva iTunes uye haugoni kuzviita kuburikidza neTunes Store app iyo inouya isati yaiswa paIfayira kana kuburikidza neApps App.

Nenguva isipi, kunyange zvakadaro, kune nzira yekuita nayo:

1. Pa iPhone yako, shandisa web browser uye enda ku https://reportaproblem.apple.com
2. Ingova mune iyo site uchishandisa Apple ID yakashandiswa kutenga zvinhu zvauri kuine dambudziko nazvo
3. Paunopinda mauri, uchaona urongwa hwekutenga kwako. Ezvo tsvaga kutsvaga chinhu chiri kumusoro kana kupona nepakati pewebsite
4. Paunowana chinhu chauri kuita nechinetso, tapota Bika
5. Dhanya pasi menyu inodonha uye sarudza chikamu chechinetso
6. Kana izvo zvaitika, wedzera chero humwe humwe tsanangudzo yaunoda mubhokisi rebhokisi
7. Dhadza Tumira uye chikumbiro chako chekubatsira chichaendeswa kuApple.