Private Branch Exchange Yakatsanangurwa
A PBX (Private Branch Exchange) inzira inobvumira sangano kutarisira foni inopinda uye yakabuda uye inobvumira kukurukurirana mukati memusangano. A PBX inoumbwa zvose hardware uye software uye inobatanidza kumagetsi ekukurukurirana semagadziri efoni, hubs, switches, routers uye zvechokwadi, foni inogadzirisa.
PBXs ichangopfuura iine hupfumi hwezvinhu zvinonakidza zvinoita kuti kukurukurirana zvive nyore uye kune simba mukati memasangano, uye zvinobatsira pakuita kuti zvive zvakanyatsobudirira uye pakuwedzera zvibereko. Masimba avo uye kuoma kwezvinhu zvinowanzosiyana, zvichibva kune inodhura zvikuru uye yakaoma masangano ekukurukurirana ehurongwa kusvika kune zvirongwa zvepamusoro zvinotarisirwa gore kuti zvive nemajeri maviri pamwedzi pamwedzi. Iwe unogonawo kuva nemaitiro akajeka ePBX pamba uye zvinhu zvinokosha sekuvandudza kune mutsara wako wekamba wepamba.
Chii chinonzi PBX?
Sezvambotaurwa, mabasa ePBX anogona kunge akaoma zvikuru, asi chaizvoizvo, paunotaura pamusoro pePBX, unotaura nezvezvinhu zvinoita zvinhu izvi:
- Kushandisa kwepamusoro pefoni imwe nheyo musangano, uye kutungamira kwekubuda uye inowani inhare.
- Kusvetwa kwefoni imwe chete mutsara mumiganhu yakawanda yechipfuva, iyo inowanikwa kuburikidza nenhamba nhatu kana ina ina mazita mana anonzi kuwedzera, uye kushandura manyore kumuganhu wakakodzera mukati. Izvi zvinoponesa sangano kubva pakubhadhara mitsara yakawanda, uye inobvumira madhipatimendi ose kuti asvike kuburikidza nenhamba imwe yefoni.
- Rega kusunungurwa kwefoni kusununguka mukati memasangano.
- Simbai kukurukura neVoIP (Voice over IP), iyo inowedzera zvinhu zvakawanda uye zvigadziridzo pamusoro petsika yefoni, iyo yakakurumbira kuva kuderedza kudhura mari.
- Iva nechokwadi chekushandurwa kwakanaka nevatengi kuburikidza nezvinhu zvakadai sefoni yekurekodha , voicemail , IVR nezvimwe.
- Kushandura kwekupindura kune kudana vatengi neVR (interactive voice response) iyo iyo inogona kutungamira vashandisi kune imwe nzira yakakodzera kuburikidza nemamanzwi ezwi. Icho chinonzi chiitiko apo, seunodana, unonzwa zvinhu zvakadai "Shingairira 1 yeMari yeDhipatimendi, Press 2 nokuda kwekunyunyuta ..."
I IP-PBX
PBXes yakachinja zvakawanda nekuuya kwe IP telephony kana VoIP. Mushure mokutanga kwePBXes iyo yakashanda chete pamutsara wefoni uye kushanduka, isu iye zvino tine IP-PBXes, iyo inoshandisa tekn teknolojia neIndaneti seIndaneti kuisa foni. IP PBxes inowanzodiwa nekuda kwehupfumi hwezvinhu zvavanouya nazvo. Kunze kwekare kare-asipo asi asi-kushanda-yakanaka PBXes, uye avo vakasarudzwa pamusana pemadhura, maitiro akawanda ePBX anoshandiswa mazuva ano anowanzove IP PBXes.
The Hosted PBX
Iwe hausiwe nguva dzose yekuisa mari kune hardware, software, kuisa nekuchengetedza kweimba yako muimba PBX, kunyanya kana uri kutamba bhizinesi duku uye mari yehudziro inokuraira kuti ubatsirwe nezvinhu izvozvo zvinokosha. Kune makambani akawanda ari muIndaneti anokupa iwe PBX kushanda pamusana pekubhadhara kwemwedzi usingabatanidzi chinhu kunze kwefoni yako yakagadzirisa uye router. Izvi zvinonzi vakagadzirirwa PBX services uye vanobata gore. Basa racho rinobudiswa kuburikidza neInternet. Vakagadzirirwa PBXes vane kukanganisa kwekuita zvakadai zvokuti havagoni kuenzaniswa nezvido zvenyu, asi ivo vanodhura uye havatsvaki kukohwa kwepamberi.